Versandbedingungen
Zuletzt aktualisiert: [effective date]
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We ship outdoor lighting worldwide from our facility in China. This page explains how and when your order is dispatched and delivered.
Order processing time
Orders are processed within [e.g. 1–3 business days] after payment is confirmed. Wholesale / bulk orders may take longer and are confirmed per inquiry.
Shipping methods and carriers
We ship via [e.g. DHL, FedEx, UPS, EMS]. The available methods and rates are shown at checkout based on your destination and order weight.
Delivery estimates
- United States — [e.g. 7–15 business days]
- Europe — [e.g. 7–20 business days]
- Asia-Pacific — [e.g. 5–15 business days]
- Rest of world — [e.g. 10–25 business days]
Estimates are from dispatch, not order date, and are not guaranteed — carriers, customs, and holidays can cause delays.
Shipping costs
Shipping is calculated at checkout, or agreed in advance for wholesale orders.[State any free-shipping threshold here, or remove this line].
Customs, duties, and import taxes
For international orders, import duties and taxes may be charged by your country on arrival. Unless stated otherwise at checkout, these are the buyer’s responsibility and are not included in the product or shipping price.
Tracking
Once your order ships, we email a tracking number. Please allow a few days for tracking to update after dispatch.
Delays, wrong address, and lost parcels
Please double-check your shipping address at checkout — we are not responsible for parcels sent to an incorrect address provided by the customer. If your order is significantly delayed or appears lost, contact us at [support email] and we will help investigate.