Resi e rimborsi

You may request a return within [e.g. 14 / 30 days] of delivery, provided the item is unused, in its original condition and packaging, with all accessories included.

• Items that have been used, installed, or damaged after delivery.
• [Any other exclusions — e.g. clearance / custom / bulk orders].

Email [support email] with your order number and a short description (photos help for damaged or wrong items). We’ll reply with return instructions. Please do not send items back before receiving instructions.

Return shipping is paid by [the customer, unless the item is defective or we shipped the wrong item]. For defective or incorrect items, we cover return shipping and reship or refund in full.

Once we receive and inspect your return, we’ll notify you and process the refund to your original payment method within [e.g. 5–10 business days]. Original shipping charges are [non-refundable / refundable].

Need a different item? Start a return for the original and place a new order, or contact us and we’ll help arrange an exchange.

If your order arrives damaged or you received the wrong item, contact us within [e.g. 7 days] of delivery with photos and we’ll make it right.

Yiwu Fuyao Outdoor Products Co., Ltd.
Email: [support email]